This incident has been resolved.
May 22, 12:57 EDT
A fix has been implemented and we are monitoring the results.
May 22, 00:38 EDT
We've turned back on all components of our data processing pipeline. We're now processing the backlog of work. Reports may still be missing the most recent data.
May 21, 23:41 EDT
We've taken some manual actions to repair the database problem. We're still not processing new data while we perform some additional tests and await some information from our database vendor.
May 21, 21:39 EDT
Another update: We're continuing to work through a database issue that is preventing our system from processing new data. There is a partial outage that affects some users. Once again, we apologize for the inconvenience and will update this feed as new information becomes available.
May 21, 18:22 EDT
An update: We have identified an issue writing certain reporting data. We've stopped processing new data for now and we're taking steps to remedy the issue. We apologize for the inconvenience, and we'll share an update as soon as we have more information.
May 21, 14:30 EDT
We're investigating the cause of database unhappiness, which is causing delays in keeping our reports up to date. Stay tuned.
May 21, 09:28 EDT